Introduction

No Hassle Homes and No Hassle Gas (“we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nohasslesolutions.com.au or interact with our services.

Information We Collect

• Personal Information: Name, address, phone number, email address, and payment
  information when you use our services, request quotes, or contact us.
• Service Information: Details about your service requests, job locations, and feedback.
• Technical Data: IP address, browser type, device information, and site usage
  statistics via cookies and analytics.

How We Use Your Information

• To provide and deliver our plumbing, gas, electrical, and maintenance services
• To process payments, schedule jobs, and communicate with you
• To improve our website, services, and customer experience
• To send updates, promotions, and important notices (you may opt out at any time)
• For legal and compliance purposes, including issuing compliance certificates

Sharing Your Information

We do not sell your personal information. We may share information with: – Service providers (e.g., payment processors, delivery drivers, IT support) – Regulatory authorities if required by law – Partners involved in delivering your requested services

Data Security

We implement reasonable measures to protect your information, including secure payment processing and restricted access to sensitive data.

Your Rights

• You may request access, correction, or deletion of your personal data.
• You can opt out of marketing communications at any time
• Contact us at info@nohasslesolutions.com.au for privacy-related requests

Cookies & Analytics

Our website uses cookies and analytics tools to enhance your experience and monitor site performance. You can manage cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: – Email: info@nohasslesolutions.com.au – Phone: 07 3180 9779 (Australia)

Effective Date: 15 December 2025